Live prices for your dates · free cancellation on many rooms

EN

Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Novotel Kuala Lumpur City Centre

A 4-star base in the KL City-Centre, steps from the Petronas Twin Towers and Pavilion shopping, with a pool, spa and dining on site.

  • Location: within walking distance of the Petronas Twin Towers and Pavilion
  • Guest-rated 8.4/10 from 2,686 reviews
  • Outdoor pool, spa, and fitness centre on site
8.4 Great 2686 reviews Booking.com 8.4 · 2686 reviews

About

Novotel Kuala Lumpur City Centre

Novotel Kuala Lumpur City Centre sits on Jalan Kia Peng in the KL City-Centre district, known for the futuristic Petronas Twin Towers and the 20-hectare KLCC Park. The hotel offers a restaurant, a bar, and an outdoor pool, with a spa and wellness centre for massages and a fitness centre for workouts.

The 2686 guest reviews highlight the location, the friendly staff, and the comfortable rooms. The hotel also provides luggage storage, 24-hour reception and security, and a range of room types from Deluxe to Junior Suite. It is adults only and does not allow pets.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Prime central location — Guests consistently praise the property's position, describing it as within a 5–10 minute walk of Pavilion and the Petronas Twin Towers, with restaurants and a monorail station nearby.
  • High service and staff ratings — Service and Staff earn 8.8/10 – among the hotel's best category scores. Reviewers repeatedly mention friendly staff, a smooth check-in, and helpful service.
  • Excellent value for money — Value scores 8.5/10, and several guests note the hotel was good value compared to other options in the area, for the price paid.
–

Worth weighing

3 to weigh
  • Comfort and facilities score lower — Comfort (7.6/10) and Facilities (7.9/10) are the weakest ratings, suggesting some guests found the rooms or amenities less outstanding than other aspects.
  • Adults only policy — The hotel is adults only, so it won't suit those travelling with children. This is a structural policy, not a guest complaint.
  • No pets allowed — The hotel doesn't accept pets, which may be a drawback for guests who want to bring their animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premier Room Two Single Beds

  • 2 Single beds
  • Shower
  • Air conditioning

Premier King Room

  • 1 Double bed
  • Shower
  • Air conditioning

Executive King Room

  • 1 Double bed
  • Shower
  • Air conditioning

Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Air conditioning

Deluxe King Room

  • 1 Double bed
  • Shower
  • Air conditioning

Junior King Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus
  • In-room breakfast

Wellness & Leisure

  • Outdoor swimming pool
  • Spa & wellness centre
  • Back massage
  • Full body massage
  • Foot massage
  • Fitness centre
  • Children's pool

Services

  • 24-hour reception
  • Luggage storage
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Meeting/ Banquet facilities

Room amenities

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Accessibility & Safety

  • Wheelchair access
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access
  • Lift
  • Safe deposit box
  • No smoking on site

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 2686 reviews

Guest-rated 8.4/10 from 2,686 reviews

Booking.com · 8.4 · 2686 reviews
8.4Verified guest

“A pleasant surprise: the atmosphere was welcoming and the staff courteous. The early-morning taxi to the airport was arranged smoothly. Many thanks.”

8.4Verified guest

“This hotel offered better value than other options. Two nights with my kids were very enjoyable, and the location was superb, with a large aquarium reachable in about 10 minutes on foot. The service, including a friendly check-in, was excellent.”

8.4Verified guest

“The location was superb and the breakfast was excellent.”

8.4Verified guest

“The breakfast buffet had a very wide selection. The beds were very comfortable, and the whole team was extremely friendly.”

8.4Verified guest

“The room was airy and neat, with a private bathroom with a shower, hairdryer and bidet. The atmosphere was relaxing, the views fantastic, and the bed comfortable. The location was peaceful, and it was close to attractions and shopping like Pavilion, which is directly opposite the mall.”

8.4Verified guest

“Very central to the towers and shopping, and the bed was a good size.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

KL City-Centre: The hotel sits in Kuala Lumpur City-Centre, a district known for the futuristic Petronas Twin Towers. The 20-hectare KLCC Park is about a 25-minute walk away, and Pavilion shopping mall is roughly a 5-minute walk from the hotel.

Getting around: Guests mention a monorail station within walking distance, and the hotel is surrounded by restaurants. Taxis to the airport can be arranged for early departures, as one reviewer noted.

2 Jalan Kia Peng, Kuala Lumpur, Kuala Lumpur Federal Territory, 50450, Malaysia

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 07:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
257 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is from 07:00 to 12:00.

Is parking available at the hotel?

Yes, parking is available on site.

Are pets allowed?

No, pets are not allowed at this hotel.

Does the hotel have a pool?

Yes, there is an outdoor swimming pool.

Is the hotel suitable for children?

No, the hotel is adults only, although cots and a children's pool are listed among amenities.

What dining options are available?

The hotel has a restaurant, a snack bar, and a bar/lounge area, and offers in-room breakfast and special diet menus.

Nearby

Other top-rated stays in Kuala Lumpur

Want a different style or budget? Here are more highly-rated options in the area.

7.8

Hotel 99 Kepong

Guest-rated 7.8/10 — among the top stays in Kuala Lumpur.

Kuala Lumpur

7.5

Sky Hotel @ Pudu

Guest-rated 7.5/10 — among the top stays in Kuala Lumpur.

Kuala Lumpur

The bottom line

A well-located, well-reviewed 4-star in the heart of KL, ideal for travellers who want to be steps from the Petronas Towers and Pavilion, with a pool and spa – but note it's adults only and doesn't take pets.

8.4Stay Atlas verdict based on guest reviews and category scores.

Ready to book Novotel Kuala Lumpur City Centre?

Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.

No payment on this site — you complete the booking on our partner’s site.